Are you an ICICI Bank credit card holder and in need of assistance? Look no further! In this article, we will provide you with the updated ICICI Bank credit card customer care number and other contact information to help you resolve any queries or issues you may have.
Why Contact ICICI Bank Credit Card Customer Care?
As a credit card holder, it’s essential to have access to reliable customer support in case you encounter any problems or have questions regarding your ICICI Bank credit card. The customer care team is there to assist you with a wide range of services, including:
- Card activation and deactivation
- Lost or stolen card reporting
- Billing and payment assistance
- Transaction disputes
- Rewards and offers
- EMI conversion
- And much more!
ICICI Bank Credit Card Customer Care Number
To get in touch with the ICICI Bank credit card customer care team, you can dial the following
toll-free number:
1800 1080
Make sure to keep your credit card details handy when calling to expedite the process.
Alternate Ways to Contact ICICI Bank Credit Card Customer Care
If you prefer not to call or have difficulty reaching the customer care team via phone, there are other ways to get in touch. ICICI Bank provides various channels for customer support:
1. Email Support
You can send an email to the ICICI Bank credit card customer care team at customer.care@icicibank.com. Make sure to include your contact details and a brief description of your query or issue. The customer care team will respond to your email as soon as possible.
In case your are holding a savings account with ICICI Bank, you may write to us at customer.care@icicibank.com from your registered e-mail ID.
If you are holding a Corporate Account with us, you may write to us at corporatecare@icicibank.com
If you are holding an NRE/ NRO account, you may write to us at nri@icicibank.com from your registered e-mail ID.
2. Online Chat
Another convenient way to reach the customer care team is through the ICICI Bank website’s online chat feature. Simply visit the official ICICI Bank website, navigate to the credit card section, and look for the chat support option. You can chat with a representative in real-time and get your concerns addressed promptly.
3. Social Media
ICICI Bank is active on various social media platforms, including Facebook and Twitter. You can reach out to them by sending a direct message or posting your query on their official social media pages. The customer care team will respond to your message or comment and guide you accordingly.
Tips for Contacting ICICI Bank Credit Card Customer Care
When reaching out to the ICICI Bank credit card customer care team, it’s essential to keep the following tips in mind to ensure a smooth and efficient experience:
- Have your credit card details readily available, such as the card number.
- Be clear and concise when explaining your query or issue to the customer care representative.
- Provide any relevant supporting documents or transaction details to help the team understand your concern better.
- Keep a record of your communication, including the date, time, and the name of the customer care representative you spoke to.
- Follow up if necessary. If your query or issue is not resolved satisfactorily, don’t hesitate to escalate it to a higher authority within ICICI Bank.
Remember, the ICICI Bank credit card customer care team is there to assist you and ensure that your credit card experience is smooth and hassle-free. Don’t hesitate to reach out whenever you need help!
